FAQ’s
1. Where are you located?
We have two locations to serve you. One is in Gig Harbor, at 2319 Point Fosdick Road. The other is in Olalla, at 5493 Burley-Olalla Road. Do you need directions? (Olalla Lodge or Gig Harbor Lodge?)
2. Do I need reservations?
During all holidays and summer, you will absolutely need a reservation. We tend to fill up quickly on weekends around the holidays as well. Would you like to make a reservation now?
3. Does my pet need to have certain vaccinations prior to boarding?
In order to protect all of our guests, no pets are admitted without proof of current vaccinations (per your vets advice good for 1 to 3 years). For dogs: Distemper/Parvo and Rabies. For cats: Rabies, FVR-CP, FeLV [feline leukemia-optional]. See our admission requirements page for specifics.
Typically, the Rabies vaccines are good for three years and the others are good for one to three years, per your veterinarians advice. Your veterinarian can either give you copies of your pet’s records or they can fax them to us. Once the records are in our computer system, we will track them for you and advise you when they need to be updated. You may have to ask your vet for the Bordatella vaccination since it’s usually only given to pets that are boarded.
4. What if my pet is on medication and needs regular doses of medicine?
Normal meds are given without charge. Insulin & other required meds will be charged .50 to $1.50 per administration.
5. What if my pet becomes ill or requires medical attention during their stay?
For continuity of care, we will take your pet to your veterinarian (if they are available) when needed. Naturally, we will contact both the owner and the emergency contact provided by the owner as well. Should the nature of your pet’s illness require an office visit, we reserve the right to utilize our on-call
veterinarian, depending upon the illness and the travel required to access your veterinarian.
6. Can I bring my pets favorite toys, treats or bedding?
Yes! All of these things will make your pet feel more at home during their stay. Please BE SURE to mark them with your last name AND pets name with a PERMANENT marker!
7. Do I need to bring my pets food?
That depends…..If your pet is on a special diet, we will be happy to feed them your food. We don’t charge extra for 2 times per day feeding, but there is an additional charge for 3-4 times daily feeding of $1.00 per feeding. We feed the Natural Pet Pantry’s homemade stew consisting of cooked turkey, beef, buffalo and chicken. Vegetables are added. It is a complete diet. Our small Guests are fed Canine Caviar. Our Kitty Guests receive 2 meals each day from your choice of various special diets. In the evening they receive a tasty treat of Fancy Feast; the flavors are varied each night.
8. Do you offer grooming or bathing?
Yes! Our professional groomers can bathe or groom your pet at any time during its stay with us. Our Guests will be given a luxury bath for $5.00 - $15.00 before they leave us, so they will be nice and clean when you pick them up. We offer a full Grooming Service facility. We groom all breeds of dogs and cats, even those that are not overnight guests. Call us for details and a quote.
9. Is pet day care available?
Yes! This is a wonderful way to introduce your pet to boarding without being away from home for the night. Our day care guests are treated with the same high quality care as our overnight guests. If you’re worried about your pet getting bored at home while you are at work, day care is the answer.
10. Can we tour the facility?
Yes! Both lodges are state of the art boarding kennels. Olalla tours hours are M-F 11AM to 5 PM Sat 11AM to 2PM Gig Harbor tours M-F 10:30 to 5:30 Sat 10:30 to 4PM. No tours on Sunday at either facility. You’ll love what you see at either of our Peninsula Pet Lodges.
